OUR PRIVACY POLICY

STARKE PFOTEN CO. LTD (trading as CANINE POINT ACADEMY),  (referred as “we” or “us” in this Privacy Policy) is committed to protecting your privacy in respect of Personal Data that you share with us.

 

Introduction

 

Our policies are guided by the Thailand Personal Data Protection Act 2019 (PDPA), including any amendments (“the Act”). We recognize the importance of the Personal Data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your Personal Data.

 

This Policy applies to all Personal Data collected, used, disclosed, processed, and retained by us, including Personal Data that we collect online through or in connection with this website https://www.caninepointacademy.com/ (this “Website”) and data we collect offline such as through customer enquires, training, boarding stays, marketing and promotion programs and events, and through postal mail.

 

“Personal Data”, when mentioned in this Policy, means any data about an individual who can be identified from that data, or from that data in combination with other information to which the organization may have access and includes the meaning otherwise as defined in the Act as amended from time to time.

 

If you have any questions about this Policy or in relation to how we may manage, protect and/or process your Personal Data, please contact us at info@k9pointacademy.com

 

Information we collect

 

We may collect and process Personal Data about you such as:

 

• Personal and business contact information, such as name, mailing address, phone number, and e-mail address that you provide through filling out forms or submit on this Website, our service centers, and customer surveys

• Details of products and services which you purchase from us or which you have inquired about

• Details of your visits to our Website, the activities you engage in when using the services made available via the Website and the resources that you access on or via the Website.

• Personal background information reasonably required for recruitment and administration of employees

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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How we use your information

 

We may use information held about you for the following purposes:

 

• To process, manage and administer your account 

• To communicate with you about our products, services, and promotional offers that may be of interest to you, upon your consent

• To administer your participation in training programmes

• To process and respond to your requests, questions and complaints

• To consider you for employment if you submit a job application, and to administer our employees

• To analyze and utilize information on your online interactions with us (e.g. IP address) to customize the Website content in the most suitable manner for you

• To conduct research, analysis and development activities (including, but not limited to data analytics, surveys and/or profiling) to improve our Website and services

• To store, host and/or back up (whether for disaster recovery or otherwise) your Personal Data, whether within or outside Thailand

• To responding to legal processes, pursuing legal rights and remedies, defending litigation and managing any complaints or claims

• To respond to requests for information from public and governmental/regulatory authorities, statutory boards, related companies and for audit, compliance, investigation and inspection purposes

• To comply with any applicable law, regulation, legal process or government request.

Disclosure of your information

Your Personal Data may be used, disclosed, maintained, accessed, processed and/or transferred to the following third parties, whether sited in Thailand or outside of Thailand, for the purposes set out above:
 

• Third party service providers which require the processing of your data, for example, third-party service providers which have been engaged by us to : (i) to issue certification of your completed training (ii) maintain any IT equipment used to store and access your Personal Data; (iii) to host and maintain this Website; or (iii) otherwise in connection with the provision of certain services provided to you on or via this Website.

• Our auditors and legal advisors.

• Public and governmental/regulatory authorities, statutory boards, and industry associations.

• Courts and other alternative dispute forums.
  
  Any third party in connection with the sale of any of our businesses or assets, in which case we may disclose your personal information to the potential purchaser of those businesses or assets; or with the acquisition of us or a majority of our assets by a third party, in which case the personal information we have about you and all of our other customers will be one of the transferred assets.

 

The Personal Data that we acquire from you and transfer to our service providers (whether or not they are based in Thailand) will, if necessary, be adequately protected to a standard comparable to the protection provided by the Act.

 

Any third party in connection with (i) the sale of any of our businesses or assets, in which case we may disclose your personal information to the potential purchaser of those businesses or assets; or (ii) the acquisition of us or a majority of our assets by a third party, in which case the personal information we have about you and all of our other customers will be one of the transferred assets.

 

The Personal Data that we acquire from you and transfer to our service providers (whether or not they are based in Thailand) will, if necessary, be adequately protected to a standard comparable to the protection provided by the Act.

To help prevent loss, misuse, unauthorised access, disclosure, or modification of your Personal Data, we will make reasonable efforts to ensure that third parties maintain adequate physical, technological, and administrative security.

 

Unless we are required to disclose or share your Personal Data in order to comply with any legal requirement or to protect the rights, property, or safety of any person, we will not use or disclose your information for any other purposes without your agreement (including for example for the purposes of fraud detection and prevention).

 

We never sell or rent your personal information.

Your information

You have the option to revoke your consent for us to obtain, use, disclose, process, and/or keep your personal information for any or all of the purposes detailed in this privacy statement.

 

You can revoke your consent at any time by sending us an email at info@k9pointacademy.com.

Changes to this Policy

The provisions of this privacy policy are subject to change at any time, for any reason. This page will be updated with any updates to our privacy statement or policy.

 

Please email us at info@k9pointacademy.com if you have any questions or complaints about our Privacy Policy in general or the way that we have acquired, used, disclosed, or otherwise processed your Personal Data.